Why Kynthia?
Most people whose systems need wrangling don't know exactly what they need. They just know something isn't working – their tools feel scattered, their data is a mess, their team is doing things three different ways. They're overwhelmed, and unsure where to start.
What sets my clients apart is that they're also smart enough to ask for help.
I have a Master's in Interaction Design and spent over a decade building systems for a fast-growing nonprofit – everything from CRM integrations to volunteer coordination tools to the email lists that kept thousands of supporters in the loop. I got very good at translating between "here's the problem" and "here's what we can actually do about it, given our constraints."
How It Works
Every project is different, so we'll always start with a conversation.
Here's a general sense of what to expect:

1) You Reach Out
Tell me what's not working.
(vague is fine)

2) We Talk
I'll schedule a 30-minute discovery call to map the problem and get a sense of our options.

3) I Send a Proposal
I'll summarize my understanding of what you're looking for and tell you where I'd start, what might come next, and an estimate of what it should cost.

4) We Agree on the Details
We'll set the scope of work, timeline, and budget before we start.

5) I Wrangle
Setup, configuration, testing, documentation, repeat...

6) You get a system that works
(and enough context to keep it working)
What It Costs
Every system is different. Here's what stays the same:
Before anything gets built or bought, we talk. I'll look at what you're currently working with, listen to you explain both what's working and what isn't, and give you an honest read about what we can do about it.
Consultation
&
Scoping
Figure out what you actually need
$50/hour
1 hr minimum
Followup sessions possible
(sometimes systems are complex)
CRM setup, email systems, workflow automation, database cleanup, onboarding documentation. The specifics depend on what you need — but the goal is always the same: tools that fit how you actually work.
Toolkit Setup
&
Optimization
Let the system work for you, not against you
$60/hour
Project-based pricing available
for clearly scoped work
Sometimes the tool you need doesn't exist yet, or the existing options cost more than they're worth at your scale. I can help prototype lightweight custom solutions – functional enough to test the idea before committing. And then if I can't build it, I'll help you find someone who can.
Prototyping
&
App Design
For when off-the-shelf isn't quite right
Varies by project
